1. Why do pearls come in various shapes & sizes?
[vc_column_text]Each type of pearl is produced by a different species of oyster with its very specific climatic conditions. Pearls are unique among gemstones in that they are natural, organic products of living creatures, so they have different grading standards. Even if there are no spots, uneven or concave surface, it’s hard to avoid from having natural growth lines within the pearls.[/vc_column_text]
2. Repair and maintenance
[vc_column_text]If you’d like to have your Magicalle handmade collection repaired, please include the a note describing what repair(s) you’d like performed along with your contact information. For a repair request after 3 months from the date of purchase, a certain amount will be charged and we will contact you shortly with an estimate.


Remarks: Delivery postage will be borne by customer on any repair request while Magicalle will bear the return postage of the repaired item to customer.[/vc_column_text]

3. What if I receive the wrong order?
[vc_column_text]Please contact us immediately within 24 hours after acknowledgement of receipt signed if you found the wrong item was sent to you.[/vc_column_text]
4. There are varieties of pearls, how do you determine which is the pearl that suits you?
[vc_column_text bb_tab_container=””]Although there are varieties of pearls, the classification criteria are still clear. You can  first specify the range by two aspects, which is size and color.


    1. Size:
      a) If you search for pearls below 8mm, freshwater pearls and Akoya manage to meet your  requirements.
      b) If you need more than 10mm large pearls, options are available between South Sea white pearls, South Sea gold pearls, Tahitian pearls and Edison pearls.
    2. Color:
      a) White pearls, choose from freshwater pearls, white Edison pearls, Akoya pearls, South Sea white pearls.
      b) Pinky-white or silver-blue pearls, choose from Akoya pearls.
      c) Purple pearls, freshwater pearls and Edison pearls are having pink purple and purple, while Tahitian pearls are having black with purple derivative colors;
      d) Golden pearls, South Sea gold pearls are preferred.
      e) Black pearls, only Tahitian black pearls can meet the requirements.


5. Luster, shape and defect, which aspect should you consider when buying pearls?
[vc_column_text bb_tab_container=””]There is no absolute answer among the three aspects. It depends on one’s own preferences, aesthetics and understanding of pearls. High luster, round and flawless definitely recognized as a highest quality pearls, but no doubt the price must also be higher. For cost-effective considerations, it is inevitable to select among the 3 aspects.


If you are required to arrange them in sequence, then when the defects are in the “micro-defect” or “minimal micro-defect” range, the luster and shape are more important. Firstly, pearls itself are not flawless, even if there are no defects at all, it is hard to avoid natural growth lines.


Generally, slightly flawed pearls when worn under normal social distance, it is difficult for others to notice the flaws. If the pearls on the entire pearl chain have visible flaws, so if under direct sunlight, the effect will be greatly reduced.


6. Freshwater pearls are not as valuable as seawater pearls? Are cultured pearls not formed naturally?
[vc_column_text bb_tab_container=””]The quality structure of the pearl is like a pyramid, and there are rare on the spire. The total output of Freshwater pearls is indeed large, but more than 60% of them can only be ground into pearl powder. Freshwater pearls with high luster and perfect roundness are still “scarce as precious”. Freshwater pearls have good appearance, and seawater pearls also have poor appearance.


The national standard does divide natural pearls and cultured pearls into two categories. Since Mr. Kokichi Mikimoto invented the cultured pearl technology in 1893, no matter freshwater pearls, Akoya, South Seas, and Tahiti, almost all freshwater pearls on the market are produced by artificial cultured pearl mussels, but the microscopic process of pearl formation is still large. It is given by nature and cannot be controlled by humans. If you must pursue natural pearls that are not subject to human intervention, they can only be seen on extremely expensive antique jewelry in museums and auction houses, and their value is not only based on appearance. It is due to the rarity of the pearls, and the added value would be the combination of design, craftsmanship, historical culture and other factors.[/vc_column_text]

7. If the pearls are not completely round or are having defects, can they be rounded back or polished off the flaws?
[vc_column_text bb_tab_container=””]If this kind of craft exists, then the pearls that are not in completely round shape and have defects will not appear on the market. Polishing will permanently destroy the luster of the nacre, which cannot be recovered. It may possibly cause the pearl surface to peel and expose the nucleus, and the charm of the pearl will disappear.


But pearl polishing is a normal process. It doesn’t mean to make the pearl more luster, yet it removes the dust and stains attached to the surface of the pearl, so that the pearl can restore its original luster.[/vc_column_text]

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